Terms of Service

All products and services, including but not limited to the website and mobile app and the games and services provided through them, (referred to collectively as "Services" hereinafter) provided to you and offered by Junglee Games India Private Limited, a company incorporated under the Indian Companies Act 1956, with its corporate office at 6th Floor, North Tower, Smartworks, Vaishnavi Tech Park, Sy. No. 16/1 and 17/2, Bellandur Gate, Sarjapur Main Road, Ambalipura South Wing, Bengaluru, Karnataka - 560103, and/or its Affiliates, subsidiaries, associates and partners (hereinafter collectively referred to as "We/we" or "Us/us", or "Our/our" or "Tongits Hub" or "Junglee Games") through the website and/or mobile app (hereinafter referred to as "Website/Mobile App" or "Platform") are subject to these Terms of Service (hereinafter referred to as "Terms" or "Terms of Service"), wherein an "Affiliate" means any entity including without limitation, any individual, corporation, company, partnership, limited liability partnership that directly or indirectly, through one or more intermediaries Controls, is controlled by, or is under common Control with Tongits Hub. "Control" means the possession, directly or indirectly, of the power to direct or cause the direction of the management, policies, or significant economic decisions of an entity, whether through ownership of voting securities, economic interest, by contract, or otherwise.

You must carefully read and agree to all the terms in these Terms of Service prior to your use of our Services. These Terms of Service constitute a legal and binding agreement between you and Tongits Hub. "You/you" in these Terms of Service refers to "user(s)", "player(s)", as well as every visitor to our Website/Mobile App.

By registering on or by otherwise accessing or using our Website/Mobile App and the Services in any manner, you (a) acknowledge that you have read and understood the terms of this Terms of Service and consent to become a party to it, and (b) represent that you are in compliance with all requirements of these Terms of Service, (c) represent that you have full legal capacity and authority to bind yourself and comply with this Terms of Service and (d) represent that you are either the lawful owner or have the necessary authorization from such lawful owner(s) to use devices to which your user account is linked.

By using the Services, you agree that you have read, understood, and are bound by these Terms of Service, as may be amended from time to time, and that you will comply with all the requirements set forth herein.. Your continued use of the Services after the first date of use of the Website/Mobile App constitutes your acceptance of the Terms. You may note that if any single term laid down in Tongits Hub' Terms of Service is found to be unlawful or unenforceable, or is determined to be invalid or voidable or void for any grounds by either a judicial or quasi-judicial body in India, it will not by any means affect the enforceability and validity of any other terms in our Terms of Service. If you do not wish to adhere to our Terms of Service or any of our future changes or modifications to our Terms, you may choose to cease the use of our Services and any and all features of our Website/Mobile App, along with all the services we offer.

Agreement

Please read these Terms of Service carefully and ensure that you fully understand them before using our Services. By accessing, registering for, or using the Tongits Hub website or mobile application, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and any other policies or guidelines published on the platform from time to time. Your continued use of Tongits Hub or any of its Services constitutes your unconditional acceptance of these Terms and your agreement to comply with all applicable rules, policies, and guidelines governing their use. If you do not accept any of the terms in our Terms of Service, please do not access or use the Services or the Website/Mobile App. By using the Services, you agree to receive notifications via email, unless you expressly request to be excluded from receiving such email from us, and follow our Terms of Service, Privacy Policy, and game rules as specified on the Website/Mobile App.

We reserve the right to modify or amend our Terms at any time without prior notice to you by posting the modified Terms on the Website/Mobile app. Tongits Hub may, at its sole discretion, also notify the user of any change or modification in these Terms of Service, rules, regulations, and terms of use referred to herein or provided by Tongits Hub by way of sending an email to the user's registered email address or by sending a notification to the user's account. The user may then exercise the options provided in such email or notification to indicate non-acceptance of the modified Terms of Service, rules, regulations, and terms of use referred to herein or provided by Tongits Hub. If such options are not exercised by the user within the time frame prescribed in the email or notification, or if the user continues to access the Website/Mobile App after being notified of the changes, the user will be deemed to have accepted the modified Terms, rules, regulations and terms of use referred to herein or provided by Tongits Hub.

Description of Our Game Services

Free-to-Play Nature of Services

All games and Services offered on the Website/Mobile App are strictly free-to-play. No deposits, entry fees, or real-money stakes are required or permitted on the Platform. Any points, tokens, coins, credits, or other virtual items available on the Platform are provided solely for gameplay and entertainment purposes. Such points, tokens, credits, or other virtual items available on the Platform:

Have no monetary or cash value,
cannot be withdrawn, redeemed, exchanged, or converted into cash, goods, or services (either within or outside the Platform), and
May be modified, reset, or discontinued by the Company at its sole discretion at any time.
Cannot be purchased by paying money, cash, other stake directly or by indirect means,

By participating in the Services, you acknowledge and agree that no real-money winnings, prizes, rewards or payouts are offered under any circumstances.

Virtual Items and In-App Purchases

No ownership rights are conferred upon acquisition; Junglee Games retains full ownership of all Virtual Items. Your access to Virtual Items constitutes only a limited licence, and you acknowledge that neither the account nor any Virtual Items belong to you.

Virtual Items may be obtained through gameplay, participation in events, promotions, achievements, or voluntary purchase using real money on the Platform. All purchases of Virtual Items are final and non-refundable. Purchases grant only a limited, personal, revocable licence to use the Virtual Item within Platform. You shall not attempt to trade, sell, transfer, lease or gift Virtual Items to any other person or account except where the Services expressly allow gifting functionality using in-app mechanisms. Any attempt to conduct unauthorised transfers, sales, exchanges, barters or external transactions involving Virtual Items shall be void and may result in suspension or termination of the user's account, and Junglee Games may permanently invalidate the Virtual Items involved in such activity.

Junglee Games may modify, limit, re-price, restrict, revoke or eliminate Virtual Items at any time, or change prices, availability or attributes of Virtual Items without notice. Virtual Items may be forfeited upon termination or suspension of your account. Virtual Items may also be subject to decay, devaluation or expiry based on factors including but not limited to prolonged inactivity, non-usage over a defined period, account dormancy, system updates or changes to the Services. Junglee Games may implement coin/Virtual Items decay or reduction mechanisms whereby the balance of Virtual Items in your account gradually decreases or expires after a period determined by Junglee Games, and you acknowledge that such adjustments may take place automatically without separate communication. Virtual Items may be forfeited or rendered unusable upon suspension, limitation or termination of your account, or where required for fraud prevention, misuse, legal compliance or operational reasons. Junglee Games may, in its discretion, freeze, withhold, reverse, deactivate or confiscate Virtual Items where it reasonably suspects fraud, abusive behaviour, manipulation of gameplay, circumvention of platform rules, unauthorised purchases, chargebacks or any other misuse of the Services.

The licence granted to you for Virtual Items shall automatically terminate upon deletion of your account, failure to comply with these Terms, violation of safety or content guidelines, or discontinuation of the relevant feature or Service by Junglee Games. No refunds, credits or compensation shall be payable for any Virtual Items lost, devalued, revoked, expired or removed for any reason.

Eligibility to Play Our Games

You acknowledge and agree that the Services (including any beta or pre-release versions) are not available for access, download, or use in the United States of America, United Kingdom and any member state of the European Union, or in any other country, territory, or region subject to sanctions, embargoes, or trade restrictions imposed or administered by the United Nations, the Government of India, or any other applicable governmental or regulatory authority. Accessing, or attempting to access, the Services from any such restricted or prohibited jurisdiction is strictly prohibited and may result in the immediate suspension or termination of your account and access privileges without prior notice. Users are obligated to declare any changes to their profile details, including but not limited to changes in residency, contact information, or other critical details that may affect their eligibility to participate. Users must promptly update their profiles.

Neither Tongits Hub, nor any other third party content provider, nor their related agents shall be responsible or liable for any direct or indirect, incidental or consequential injuries or damages that may arise as a result of the use of or inability to use our Website/Mobile App by the user, regardless of instances when such party or agent has been warned of or advised against the possibility of similar injuries or damages. We reserve the right to demand proof of your age at any moment to comply with our legal/ compliance requirements. We also have the right to ban any person from playing our games if the person provides false proof of age.

Creation and Operation of a User Account

To use our Services, you are required to register with us on our Website/Mobile App using a strong password.

Therefore, you are required to provide us with complete and authentic information (whenever required by us) to the best of your knowledge to play our online games or use our Services.

Your Password Is Your Responsibility

After you have registered on our Website/Mobile App, it is your sole responsibility to make sure that you do not disclose your passwords to anybody, be it your friends, family members, third party, or anybody whatsoever. Please create a strong password of at least 8 characters, including capital letters, digits and special characters, so that nobody can crack your password. We shall not in any way be responsible if your user account is logged in to or accessed by anybody else by using your password. The restrictions defined for creating a strong password will be applicable only to passwords created on Tongits Hub. These restrictions won't apply to passwords created on social media platforms (including but not limited to Facebook and Google) and their subsequent usage for login on Tongits Hub.

Social Login and Profile Features

Users may access Tongits Hub either by creating an account directly, through a guest login, or by using third-party credentials such as Google, Facebook, or Apple ("Social Login"). By using a Social Login, you authorize Tongits Hub to access limited information from your linked account (such as your name, profile image, and verified email) solely to authenticate and enable gameplay.

Guest users may access only limited features, and certain functionalities, such as saving progress across devices, customizing profiles, or using social features may require full registration. Upon accessing the Website/Mobile App, you will be shown an age disclaimer. By continuing, you confirm that you are of eligible age to play as per applicable laws and Platform policies.

You may create and manage your profile by selecting a username, avatar, image, or other optional details. All information you provide must be accurate and not misleading, offensive, or intended to impersonate another person. Junglee Games may review, edit, or remove any profile content that violates these Terms or applicable law.

The Services may include social features that allow you to add friends, send and receive virtual items, or message other users. You must use these features responsibly and not engage in unlawful, abusive, or harassing behavior. Virtual items and other in-app items are symbolic only, have no monetary or real-world value, and cannot be transferred, exchanged, or redeemed outside the game.

If you encounter inappropriate behavior or content, you may use the in-app "Report Profile" feature. Junglee Games may take any action it deems necessary, including warnings, suspension, or termination of accounts. Limited user details, such as username, avatar, and activity information, may be displayed to other users to enable these features, in accordance with the Privacy Policy.

Technical Failures

It is possible that you sometimes face disruptions, including, but not limited to, errors, disconnection or interruptions in communication because of issues in the internet services, software or hardware that you are using to avail our Services. Tongits Hub shall not in any way be liable for any network disconnection on your computer, mobile, or device caused by any fault or error at your end and shall not compensate you for any losses arising from such disconnection. In case of any disruption of service at Tongits Hub' end while a game is in progress, as determined by and solely at the discretion of Tongits Hub, Tongits Hub shall cancel the game and return your points to the status of the game.

While playing on the Platform, you take full responsibility for the risk of internet disconnection or interruption of communication between your computer/mobile phone/device and Tongits Hub' servers, any lag in or freezing of the game or software, or any other problems attributable to your computer/mobile phone/device or network. Tongits Hub shall not be responsible for any disconnection of your computer, mobile or device from Tongits Hub' server, except in the case of a crash of Tongits Hub' server. If there is a disconnection or disruption for a short time in the middle of a game, you shall remain seated at the table and can resume playing once the connection is restored, unless you have been eliminated.

No Warranty

Tongits Hub is committed to providing updated, accurate, complete and reliable information by publishing it on the Website/Mobile App. However, we do not represent the suitability of the information that is updated on our Website/Mobile App. Therefore, all the information and related graphics and images are to be considered "as is" without any warranty whatsoever expressed or implied by us. We hereby disclaim and discard all warranties about this information as well as all implied warranties and conditions of our merchantability, title and non-infringement, appropriateness to any particular purpose, and accuracy of our site, software and games. We do not give any warranty that the servers of our online games will run error-free, uninterrupted, or that they will not be affected by bugs, defects or viruses of any kind. Hence, we reserve the right to determine, at our sole discretion, whether any issue at our end is responsible for any error or disruption or malfunction. We can limit your playing of our games or tournaments or terminate your Tongits Hub account if we determine that you are responsible for causing any malfunction or disruption intentionally. Tongits Hub is not liable for any assumed or potential outcomes in any unfinished games or tournaments on the Website/Mobile App.

Platform Usage

It is strictly forbidden for anyone to use our Platform for any commercial purposes. Our Platform is meant only for playing games for personal leisure. You must use your Tongits Hub account only for playing games on the Website/Mobile App and must not attempt to manipulate, decode, modify, disassemble, integrate, dis-integrate, decompile, reverse or re-engineer our Platform software in any manner. Please note that the use of bots or automatic play is prohibited. Any attempt to use artificial intelligence that includes, but is not limited to, robots, in connection with our Platform games and software is strictly forbidden. All the actions that you perform on or in connection with our Website/Mobile App must be executed by you only through the user interface that is accessible on our Website/Mobile App. Any violation of these Terms may lead to the suspension/termination of your Tongits Hub account or any other action against you as may be decided by Tongits Hub in its sole discretion.

Fair Play Policy

We take the fair play of games on Tongits Hub very seriously, and we make sure that every player/user gets an equal opportunity to win games on our Website/Mobile App. In order to prevent any form of malpractice or unfair play in our games and on our Website/Mobile App, all user actions, including identity, games, and individual hands, are monitored to ensure a safe, legal and fair environment for all our users. Every single game on our Website/Mobile App must be a fair individual effort, not a team effort. As part of our Fair Play Policy and to prevent any form of malpractice and in-game collusion, all user actions are monitored and recorded. Any detection of a breach of our Fair Play Policy, under a stolen identity or collusion in play, shall result in prompt and serious action by Tongits Hub against the offending user, including, but not limited to, permanent termination of the user's account, as detailed in the "Breach and Consequences" section below.

Anti-Cheating and Anti-Collusion

You undertake that you yourself will play in all games for which you register/which you join, and you shall not use any form of external assistance to play. You shall not add any unauthorized components and not create or use any cheats, exploits, bots, hacks or any other third-party software designed to modify the Website/Mobile App. You also undertake that you will not use any third-party software that intercepts, mines or in any way collects information from or through the Website/Mobile App or through any of our Services. Any attempt to employ any such external assistance is strictly prohibited.
Formation of teams by you and any other user(s) for collusion or any form of cheating in the games on the Website/Mobile App is strictly prohibited. At Tongits Hub, we have a zero tolerance policy for anyone who violates or attempts to violate our Fair Play Policy or Terms of Service. And as a leading game operator of the industry, we flag all offending players and, at our own discretion, restrict them from playing on Tongits Hub.
Sending spam emails or any other form of unsolicited communication for obtaining registrations on the Website/Mobile App to benefit from any promotional program of Tongits Hub or for any other purpose is strictly prohibited.
You are strictly prohibited from selling anything on or through Tongits Hub or using any of Tongits Hub' features. Your registration on the Website/Mobile App is restricted to a single user account, which will be used by you to avail yourself of the Services provided on the Website/Mobile App. You are prohibited from creating or using multiple user IDs for playing on the Website/Mobile App or using our Services. Possession of, or association with, multiple user accounts by a single user account is a breach of these terms. Any such breach will result in the immediate forfeiture of all accrued points, tokens, or other in-game items.

Non-Use:

You may not use our Website/Mobile App/Services to upload, distribute, transmit, publish, or post any Content, including creating a username/password, that:

is libelous, defamatory, obscene, intimidating, invasive of privacy, abusive, illegal, harassing;
contains expressions of hatred, expressions hurting religious sentiments, or expressions related to racial discrimination or pornography;
in any way objectionable or undesirable (whether or not unlawful);
is or can be construed as an incitement to commit a criminal offense;
violates the rights of any person;
is aimed at soliciting donations or other form of help;
violates the intellectual property of any person and/or any legally formed entity;
disparage in any manner Tongits Hub or any of its subsidiaries, Affiliates, licensors, associates, partners, sponsors, products, services, or websites;
promotes a competing service or product or any other service or product;
violates any applicable laws.

In the event that we determine that the screen name chosen and created by you is indecent, objectionable, offensive or undesirable in any way, we shall notify you about it and you shall promptly provide us with an alternate username so that we can change your existing username to the new name provided by you. If you fail to provide an alternate username, we reserve the right to either permanently suspend your user account or reactivate your user account only after you have provided a different, acceptable username.

You shall not:

host, intercept, emulate or redirect proprietary communication protocols, if any, used by the Website/Mobile App, regardless of the method used, including protocol emulation, reverse engineering, nor modify the Website/Mobile App or any files that are part of the Website/Mobile App.
post or upload editorial comments, commercial material or any information on the Website/Mobile App, alter or modify any content on the Website/Mobile App, or remove, obliterate or obstruct any proprietary notices or labels
use the Services on the Website/Mobile App for any commercial purposes including, but not limited to, use in a cyber cafe as a computer gaming center, network play over the internet or through gaming networks or a connection to an unauthorized server that copies the gaming experience from the Website/Mobile App.
upload, distribute or publish through the Website/Mobile App any content that may contain viruses or computer contaminants (as defined in the Information Technology Act 2000 or such other laws in force in India at the relevant time) which may interrupt, destroy, limit the functionality of or disrupt any software, hardware or other equipment belonging to us or that aids in providing the services offered by Tongits Hub. You shall not disseminate or upload viruses, programs, or software to the Website/Mobile App, whether it is harmful to the Website/Mobile App or not. Additionally, you shall not impersonate another person or user and not attempt to get another user's password, account information, or any private information, nor harvest their email addresses or any other information.
purchase, sell, trade, rent, lease, license, grant a security interest in, or transfer your user account, content, chips, points, standings, rankings, ratings, or any other attributes appearing in, originating from or associated with the Website/Mobile App.
access or attempt to access our Services through someone else's user account is strictly prohibited.
post any material or comment on any media available for public access that, in our sole discretion, is defamatory or detrimental to our business interests, notwithstanding the fact that such media is not owned or controlled by us. In addition to any other action that we may take pursuant to the provision hereof, we reserve the right to remove any and all material or comments posted by you and restrict your access to any media available for public access that is either controlled or moderated by us, when in our sole opinion, any such material or comments posted by you is defamatory or detrimental to our business interests.

Tongits Hub' officers, directors, employees, consultants, and agents, as well as the relatives of such persons ("Associated Persons") have no access to the site's systems, databases, server-side operations, and Random Number Generators, and have no information that makes any manipulation of the dealing of cards possible, and they have no special access other than what is available to any user of the Website/Mobile App.

You shall be responsible for protecting your privacy on Tongits Hub, so you must not share any of your personal information, including your email address, password, etc, with any other player/user on Tongits Hub.

When a game is canceled by Tongits Hub because of technical glitches or when collusion or cheating in a game is detected, we will settle the game as per our discretion. Moreover, we may, at our sole discretion, take further action against the offending users, including banning their access to all our Services.

Matchmaking and Game Continuity

Tongits Hub uses automated matchmaking to pair users for gameplay. To support uninterrupted and consistent game flow in the free-to-play environment, the platform may activate computer-assisted gameplay continuity features. These features operate using predefined rule-based logic, do not rely on user data, and are designed solely to maintain a smooth user experience in a free-to-play environment.

No Bribes, Gifts, or Favors

You shall not offer any Tongits Hub employee any bribe, gifts, services, compensation, or any other favor that might influence or might appear to influence the employee in performing his/her duties at Tongits Hub. Tongits Hub employees shall not solicit any bribes, gifts, or services from you. Offering Tongits Hub employees any cash, cash equivalents, gifts, gift cards, services, or favors is strictly prohibited.

Breach and Consequences

If you breach these Terms of Service or use our Website/Mobile App in a fraudulent manner or for illegal and/ or unlawful purposes or cheat us and/ or any user or cause wrongful communication implicating us including false or incorrect claims and/or that your continued access to our Website/Mobile App is detrimental to the interests of Tongits Hub or our users or the general public, ("disallowed activities") then we reserve the right to take one or all of the actions below at our own discretion and without prior notice, each of which will be without prejudice to each other:

Temporarily suspend your account.
Permanently terminate/ block your account;
Initiate relevant proceedings under law;

Any action taken by us will be without any prejudice to our other rights and remedies that are mentioned and available in law or equity.

Content Copyright

All the online content, materials, and information available on our Website/Mobile App (collectively referred to as "Content" hereinafter) are secured by intellectual property rights. The Content includes a wide range of online items like images, designs, multimedia clips, graphics, logos, information, text content, games, software, animation, marks, hyperlinks, and pictures. The Content, whether or not belonging to us, is thus protected and secured by applicable intellectual property laws. In addition, we are free to record and use, in any manner whatsoever, all chat content, images, emails, and recommendations sent by any member or user of our Website/Mobile App, as they form a part of the Content of Tongits Hub. All rights, titles, and interests in and to the Services, including all intellectual property rights arising out of the Content and all other elements in connection with the Website/Mobile Application, are owned by or otherwise licensed to Tongits Hub.

Subject to compliance with these Terms, Tongits Hub grants you a non-exclusive, non-transferable, non-sublicensable, revocable, and limited right to use the Services in accordance with these Terms. Your use of the Services and Content must strictly be for your personal and non-commercial use in accordance with these Terms, and you agree not to sell or trade Content. Any rights not expressly granted herein are reserved by Tongits Hub. You undertake to comply with all applicable laws, rules, regulations, and guidelines in connection with your access to and use of the Services and Content.

Except as expressly permitted, you may not redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, sublicense, or otherwise transfer or use the Content. Nothing in these Terms grants you any synchronization, public performance, promotional use, commercial sale, resale, reproduction, rental, or distribution rights to the Content. Except as expressly provided in these Terms, you are not granted any right or license to the Content. You will promptly notify Tongits Hub in writing upon your discovery of any unauthorized use or infringement of the Content or Tongits Hub' patent, copyright, trade secret, trademarks, or other intellectual property rights by sending an email to [email protected].

Please note that our Website/Mobile App may contain information about third parties and may have hyperlinks to them. We are not responsible in any way for the implied or explicit warranty of the quality, integrity, or accuracy of the content that belongs to the third party websites. You may rely on the third-party content posted on Tongits Hub solely at your own discretion, risk, and liability. When you visit such content, you will be subject to its applicable terms and conditions. We hereby declare that we do not control and are not responsible for any content belonging to third-party websites, as the hyperlinks given do not mean endorsement of the websites or website pages linked to by us.

Prohibited Content

You acknowledge and understand that you are prohibited from modifying the Services in any way. You agree not to use the Services for any other purposes, except as expressly permitted by these Terms. Without limiting the generality of the preceding sentence, you shall not:

violate any law or encourage or provide instructions to another to do so;
profit in any manner;
post any Content that contains falsehoods or misrepresentations;
post any Content that may endanger life or lead to physical harm;
post any Content that is obscene, pornographic, paedophilic, invasive of another's privacy, insulting on the basis of gender, illegal, unlawful, defamatory, libelous, harassing, hateful, racially or ethnically offensive or is otherwise inappropriate;
post any Content harmful to children;
post any Content that threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognisable offense or prevents investigation of any offense or is insulting other nation;
post any Content containing unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, pyramid schemes or any other form of unauthorized solicitation;
post any Content materials protected by intellectual property rights, unless you have the necessary permissions in writing.
deploy or use contaminants designed to harm, interfere with the operation of, or access in an unauthorized manner, any portion or feature of the Service, any other systems or networks connected to the Services or Application;
introduce or upload any contaminant that may damage the operation of another's property or of the Services.
engage in any automated use of the system, such as using scripts, using any data mining, robots, or similar data gathering and extraction tools or otherwise collecting or storing personal data about any other person;
obtain any Content or information through any means not intentionally made available through the Services;
attempt to bypass any measures of the Website/Mobile App or exploit the Website/Mobile App to gain access that would otherwise not be available;
use any manual process or other process to monitor or copy any of the material on the Services;
remove any copyright or other proprietary notices from Services or any of the materials contained therein;
attempt to impersonate another user of Services;
disparage, tarnish, or otherwise harm the Website/Mobile Application or Services;
trick, defraud, or mislead Tongits Hub and other users in any manner;
decompile, reverse engineer, or disassemble attempt to derive the source code of, decrypt, modify, edit, alter, create derivative works of the Services, or any part thereof, or the Website/Mobile App, Services or Content (except as expressly permitted by these Terms);
make any unauthorized use of the Services;
gather information and data (including personal information) of any other user's use of the Service for any reason;
use any automated system for the selection, downloading or streaming of any portion of the Website/Mobile App, apart from those specifically provided by the Website/Mobile App;

You will not violate, and you will not encourage, assist, or authorize any other person for any reason whatsoever to violate, the security of the Website/Mobile App or the Services, including:

accessing data not intended for you;
logging into a processor, computing systems, communications or access device or account that you are not authorized to access, including those of any other users;
attempting to probe, scan or test the vulnerability of the Services or Website/Mobile App or to breach security or authentication measures, regardless of your motive or intent;
attempting to interfere with or disrupt the Services or Service to any user, processor, host or network; or
violating the system or network security of Tongits Hub or any user.

Non-compliance with this clause may result in civil or criminal liability. Tongits Hub will have the right to investigate such occurrences, which may include investigating your usage of the Website/Mobile App or Tongits Hub. Tongits Hub may involve providing information to, and seeking assistance from, law enforcement authorities in seeking remedies against such violations.

Promotions

When you register with Tongits Hub, you will receive notifications regarding special offers, updates, contests, account activities, etc., through email.

Check out the specific terms and conditions of our promotions and contests before participating in them. All the details of all our promotions are available in the "Promotions" section on the Website/Mobile App. Each promotion has its own Terms and Conditions, which are clearly explained on the respective promotion pages. All the games, contests in the "Promotions" section may be discontinued or canceled without any prior notice. Tongits Hub is not responsible or liable for any such cancellations. The decision of Tongits Hub' management shall be final and binding in case of any disputes.

Consent for Marketing, Advertising, and Promotions

Use of Data for Marketing:

We may use your personal, device-related, and behavioural data, as well as aggregated and/or anonymised information, to provide you with marketing, promotional, and advertising Content. This may include targeted or interest-based advertising designed to improve the relevance of advertisements shown to you.

In-Platform Advertising:

Marketing, promotional, or advertising Content may be delivered to the users on the Website/Mobile App in the form of in-app messages, banners, video ads, pop-ups, push notifications, advertisements or other in-game ad formats.

Third-Party Affiliates and Partners:

We may share or disclose your data with our Affiliates for marketing and promotional purposes. Contracted third-party service providers, ad networks, and partners who assist us in delivering marketing, promotional, or advertising Content on the Website/Mobile App. These entities are contractually obligated to process your data in accordance with applicable data protection laws and only for the purposes authorised by us.

Nature of Content:

Marketing and promotional Content may relate to:

Our own services, offers, and features are available on the Website/Mobile App.
Products, services, or offers of third parties (including sponsors, advertisers, and business partners).

Cancellation of Games

Tongits Hub will not be responsible for any loss resulting from the cancellation of any games due to Service outages caused by the failures of our service providers, computer viruses, natural disasters or any other reason that is beyond our control. You acknowledge that you will not be entitled to any refund due to the cancellation of games caused by factors that are beyond the reasonable control of Tongits Hub.

Indemnity

In accordance to the extent that is permitted by law, and in consideration for allowing you to use our Services, you hereby agree with full knowledge to indemnify, defend and save us and hold us harmless to the complete extent of all awards and benefits, disbursements, litigation cost and reasonable fee of the attorney that we may have to incur or suffer in connection therewith including any sort of direct or indirect or consequential losses that may refer to any loss of profit and reputation that can arise from any claims, suits, taxes, actions, cause of actions, damages, penalties, injuries, expenses, demands, interest and/or awards imposed, brought or asserted against us by any person who has a connection, without limitation, with:

Access to your user account by using your username or password to use our game services, with or without your authorization,
Instances of use, misuse or abuse of your user account on the Tongits Hub Website/Mobile App in any way whatsoever,
Offensive, illegal or defamatory conduct, demeanor or acts carried out by any players that are intended to mislead, defame and threaten, or cause obscene, illegal or inaccurate actions, even if originating from another player who is using your own account,
Cause infringement of other parties' intellectual property rights by publishing any Content on Tongits Hub Website/Mobile App,
Disruptions like technical failures, disconnections, defects, interruptions, system breakdowns, manipulations in data transmission, corruption of data or its loss, failure in communication lines, distributed and constant denial of service attacks, and virus or other unfavorable or adverse instances of technology in connection with your access to or the use of our services to play games on the Website/Mobile App.

You agree to indemnify and hold harmless Tongits Hub and its Affiliates (together "Indemnified Parties") against any losses, expenses, costs or damages (including reasonable attorneys' fees, experts' fees, and other reasonable costs of litigation or proceedings) arising from any claim or action based upon:

your breach or failure to comply with these Terms;
your access and use of the Content;
your breach of applicable laws;
your negligence and misconduct;
your infringement or misappropriation of the intellectual property rights of any third-party;
Tongits Hub' execution of any of your instructions, or
the use of the Service by any other person using your device.

Notwithstanding anything to the contrary contained in these Terms of Service or elsewhere, you agree that Tongits Hub' maximum aggregate liability for all your claims in all circumstances is limited to INR 1000/- Only.

Release and Limitations of Liability

Users shall access the Services provided by Tongits Hub voluntarily and at their own risk. Tongits Hub shall not, under any circumstances, be held responsible or liable for any loss or damage sustained (including but not limited to any accident, injury, death, loss of property) by users or any other person or entity during the course of access to the Tongits Hub Services, including participation in the game(s). By entering the games and accessing the Services provided therein, users hereby release from and agree to indemnify Tongits Hub and/or any and all of its directors, employees, partners, associates and licensors, from and against all liability, cost, loss or expenses arising out of their access to the Services including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission on their part or otherwise.

Users shall be solely responsible for any consequences that may arise due to their access to the Services, by conducting an illegal act or due to non-conformity with these Terms of Service and other rules and regulations in relation to the Services, including provision of incorrect address or other personal details. Users also undertake to indemnify Tongits Hub and their respective officers, directors, employees, and agents on the happening of such an event including, without limitation, cost of attorney, legal charges etc., on full indemnity basis for any loss/damage suffered by Tongits Hub on account of such act on the part of the users. Users shall indemnify, defend, and hold Tongits Hub harmless from any third party/entity/organization claims arising from or related to such users' engagement with the Tongits Hub or participation in any game. In no event shall Tongits Hub be liable to any user for acts or omissions arising out of or related to the user's engagement with the Website/Mobile App or his/her participation in any game(s).

To the maximum extent permitted under applicable law, the aggregate liability of Tongits Hub, its affiliates, directors, employees, partners, and licensors, whether in contract, tort (including negligence), or otherwise, shall not exceed INR 1,000 (Indian Rupees One Thousand only), regardless of the nature or number of claims arising in connection with the Services.

Governing Law, Dispute Resolution, and Jurisdiction

These Terms of Service shall be governed by the laws of India. The courts of competent jurisdiction at Bengaluru, Karnataka, India shall have exclusive jurisdiction to determine any and all disputes arising out of, or in connection with, the Services provided by Tongits Hub, the construction, validity, interpretation, and enforceability of these Terms, or the rights and obligations of the user(s) (including participants) or Tongits Hub, as well as the exclusive jurisdiction to grant interim or preliminary relief in case of any dispute referred to arbitration as given below. All such issues and questions shall be governed and construed in accordance with the laws of the Republic of India.

The seat and venue of arbitration shall be Bengaluru, Karnataka, India. All arbitration proceedings shall be conducted in English and in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time. The arbitration award will be final and binding on the Parties, and each Party will bear its own costs of arbitration and equally share the fees of the arbitrator unless the arbitral tribunal decides otherwise. The arbitrator shall be entitled to pass interim orders and awards, including the orders for specific performance, and such orders will be enforceable in competent courts. The arbitrator shall give a reasoned award.

Nothing contained in these Terms of Service shall prevent Tongits Hub from seeking and obtaining interim or permanent equitable or injunctive relief, or any other relief available to safeguard Tongits Hub' interest prior to, during, or following the filing of arbitration proceedings or pending the execution of a decision or award in connection with any arbitration proceedings from any court having jurisdiction to grant the same. The pursuit of equitable or injunctive relief shall not constitute a waiver on the part of Tongits Hub to pursue any remedy for monetary damages through the arbitration described herein.

Disclaimers

To the extent permitted under law, neither Tongits Hub nor its parent/holding company, subsidiaries, Affiliates, directors, officers, professional advisors, or employees shall be responsible for the deletion, the failure to store, the mis-delivery, or the untimely delivery of any information or Services. To the extent permitted under law, Tongits Hub shall not be responsible for any harm resulting from downloading or accessing any information or material, games, products, Services or sites, cancellation of competitions. Tongits Hub disclaims any responsibility for inaccessibility that is caused by Tongits Hub' maintenance on the servers or the technology that underlies our sites, failures of Tongits Hub service providers (including telecommunications, hosting, and power providers), computer viruses, natural disasters or other destruction or damage of our facilities, acts of nature, war, civil disturbance, or any other cause beyond our reasonable control.

Any Content accessed, downloaded or otherwise obtained through Tongits Hub is done at the user's discretion, competence, acceptance and risk, and the user will be solely responsible for any potential damage to the user's computer system or loss of data that results from a user's download of any such Content. To the extent permitted under law, neither Tongits Hub nor its partners, licensors or associates shall be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use our sites, even if we have been advised of the possibility of such damages.

Any Tongits Hub Services, events or game(s) being hosted or provided, or intended to be hosted, on the Website/Mobile App and requiring specific permission or authority from any statutory authority or any state or the central government shall be deemed canceled or terminated, if such permission or authority is either not obtained or denied either before or after the availability of the relevant Tongits Hub Services, events.

Tongits Hub shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, any failure to perform due to unforeseen circumstances or cause beyond Tongits Hub' control such as acts of God, war, terrorism, change in law, government restrictions, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor or materials, etc. In such circumstances, Tongits Hub shall also be entitled to cancel any related game(s) and to process an appropriate refund for all users.

Tongits Hub' failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. Users agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Website/MobileApp or these Terms must be filed within thirty (30) days of such claim or cause of action arising or be forever barred.

These Terms of Service, including all terms, conditions, and policies that are incorporated herein by reference, constitute the entire agreement between the user(s) and Tongits Hub and govern your use of the Website/Mobile App, superseding any prior agreements that any user may have with Tongits Hub. If any part of these Terms of Service is determined to be indefinite, invalid, or otherwise unenforceable, the rest of these Terms of Service shall continue in full force.

Tongits Hub reserves the right to moderate, restrict or ban the use of the Website/Mobile App, specifically to any user, or generally, in accordance with Tongits Hub' policy/policies from time to time, at its sole and absolute discretion and without any notice. Tongits Hub may, at its sole and absolute discretion, permanently close or temporarily suspend any Services.

Account Deletion

Users have the right to delete their Tongits Hub account, by using the account deletion option provided on the Website/Mobile App. If you proceed with the permanent deletion of your Tongits Hub account, you will lose access to Tongits Hub and all the Services, including all user data associated with your Tongits Hub account. When you request the deletion of your data, we follow a deletion process that ensures that your data is removed from our servers. The deletion of your Tongits Hub account will result in the loss of all associated gameplay data, progress, and virtual items available in your Tongits Hub account.

Please note that some user data may be retained for the purposes of security, fraud prevention, and regulatory compliance.

Contact us

Tongits Hub is here to provide you with information about our games and Services and to assist you with any questions, grievances, or concerns you may have. Users are encouraged to first visit the FAQ section or use the "Report a Problem" option available under the Help menu to resolve their queries. You may also contact us anytime through the "Contact Us" feature in the Help section for additional support.

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